Negotiating Skills

TOPICS

·         Be clear about your objectives

·         Assess the other parties needs

·         Separate major from minor issues

·         Determine your  ‘opening’ strategy

·         Build bridges of rapport

·         Use ‘persuasion’ not ‘coercion’

·         ‘Trade’ your concessions

·         Read and use negotiating ‘ ploys’

·         Ask probing questions and carefully listen

·         Assess closing responses

·         Confirm your understanding and improve